Swimming pool losing water
An unexpected drop in water level is worth investigating. Tell us how quickly it falls and when you first noticed it.
UNDERSTAND THE FAULT. RESTORE PERFORMANCE.
Pool repairs & servicing
Practical fault diagnosis, equipment servicing and repairs for your swimming pool and plant room.
Request a Repair Assessment
START WITH WHAT YOU’VE NOTICED
Something not working
as it should?
Symptoms are a starting point, not a diagnosis. Tell us what you’re seeing and we’ll discuss the checks your pool or equipment may need.
Pool pump not working
A pump that will not start or stops during use needs assessment. Share the make, model and any displayed fault message.
Poor water circulation
Weak flow can have several causes. Describe changes at the pool returns and any recent equipment work.
Pool not heating
A heating problem may involve the heater, controls or supporting system. Tell us what happens when heating is requested.
Filtration problems
Changes in water clarity or filter performance can signal a need for checks. We can discuss the installation and servicing history.
Unusual equipment noises
New or changing noises can indicate an equipment issue. Describe where the sound comes from and when it occurs.
PRACTICAL EXPERTISE. CONSIDERED OPTIONS.
Investigate the problem.
Understand the next step.
From pool pump repairs to filtration servicing and leak detection, the first step is understanding the installation and the fault reported.
Pumps & filtration
Investigation and servicing for circulation pumps and filtration systems. Depending on the findings and equipment condition, options may include maintenance, repair or replacement.
Heating & temperature control
Assessment of pool heating and control issues in the context of your existing installation. We explain suitable servicing or equipment replacement options where appropriate.
Leak detection & water loss
Careful investigation of reported water loss, with testing scoped to the pool and system. Findings guide the next steps; further investigation may be needed before repair options can be confirmed.
Covers, plant rooms & equipment
Practical support for pool covers, plant room components and associated equipment. The work proposed depends on access, compatibility, condition and parts availability.
A CLEAR WAY FORWARD
From the first call
to agreed work.
Tell us about the fault
Describe what has changed, when it happens and the equipment involved.
Discuss an assessment
We’ll discuss an inspection or assessment and confirm the proposed scope and charges.
Understand the options
Receive an explanation of findings and the work proposed, including further investigation if needed.
Agree the next step
Proceed with agreed repairs or replacement where appropriate for the installation.
YOUR QUESTIONS, ANSWERED
Before we take
a closer look.
Useful information about swimming pool repairs across Surrey, Sussex and Kent.
Check our service areas ↗Why is my swimming pool losing water?
Evaporation, splashing and leaks can all contribute to water loss. A falling level alone does not confirm a leak or its location. Tell us how quickly the level changes so we can discuss an appropriate investigation.
Can you repair a faulty swimming pool pump?
We can assess pump faults and discuss repair or replacement options. What is practical depends on the fault, pump condition and availability of suitable parts; not every pump can be repaired.
Why isn't my swimming pool heating?
Possible causes involve the heating equipment, settings, controls or water circulation. The symptoms alone may not identify the fault. Share any displayed error code and describe how the system behaves so we can discuss an assessment.
Do you service swimming pool filtration systems?
Yes. Filtration servicing and associated equipment checks can be agreed for your installation. Any additional repairs, parts or replacement equipment are discussed separately.
Can you investigate swimming pool leaks?
Yes. We can discuss investigation of pool water loss and agree the appropriate testing scope. Access and system condition affect what can be assessed, and additional investigation may be needed before the cause can be confirmed.
How much does a swimming pool repair cost?
Costs depend on the assessment required, equipment, access, parts and work proposed. Tell us about the fault and we’ll discuss assessment charges and a quotation for proposed work before you decide how to proceed.